What is it really like to work with us to buy, sell or lease a property? Of course, we can tell you but we prefer to let our clients do the talking. Here’s a selection of real experiences and honest feedback that we hope will help you choose the best real estate agent for you!
I have viewed the real estate market being no different than the stock market , it goes through Bull / Bear phases and for savvy investors who can wait out the market they will, for the most part, come out okay.
For those of us who buy a home to meet our changing circumstances we get caught up on the hype of the market and loose prospective on when to buy or sell, after all how can we avoid the bombardment and the spin of the brokers and agents. There are, by last published statistic, 245 realtors for every Canadian over the age of 19 .
I was under a misapprehension that all Real Estate Agents and Brokerages were the same, come on now, given the MLS and Social Network Systems how could one agent do better than another in a level playing field, I was so WRONG ! that assumption has cost me, tens of thousands of dollars and months of my carrying two homes not to mention the lost sleep.
I know I’m not alone and other people are in the same boat. Had we only known that choosing the right agent would simplify our lives, in my situation my house was listed with an agent and a large International brokerage for over six months, we priced to the market and had no realistic offers, when the listing expired I researched all the local agencies and eventually called Marc Ronan (Coldwell Banker Ronan Realty Brokerage). We met and Marc listed my home on January 5th and sold it January 15th.
Ten days. I was gob smacked given the state of the market and the time of year. Add to that, the new trend of offers with multiple (sometime unrealistic) conditions . Our home sold without complex and encumbering conditions, only because Marc and Gladys Craine conveyed that ,to the buyers, avoiding protracted and frustrating negotiations.
Gladys and Marc walked us through the process explaining the legalese. What I have learned on this journey
- Not all agents are equal , find an agent that offers integrity, honesty and is established in the area.
- Find an agent who works with you and promotes your property above their agency or “team”
- Search out an agent that finds solutions through action rather than excuses and empty promises.
It is a sad commentary, that in this day and age it is so easy to complain but difficult to commend or compliment. I would like to take this opportunity to thank Marc Ronan, and Gladys Craine of Coldwell Banker Ronan Realty Brokerage for their professionalism through this venture.
Guy and Michèle Métraux
This is to recommend the real estate work of Ronan Realty (Coldwell Banker Ronan Realty, Brokerage, Tottenham and Alliston, Ontario), especially the work of Marc Ronan and Britton Ronan. Marc Ronan had arranged the purchase of our home and 24-acre property in 1994, and because he had given us excellent advice and had good negotiation skills at that time, we asked him and his company, including Britton Ronan, to work with us on expediting its sale 22 years later.
At the initial meeting, Ronan Realty went over the house and property in a clear, unambiguous way, noting certain defects and how they could be remedied in a practical way, and also emphasizing good elements that we would not have noticed. The advice included both things that needed doing and things that could be let as is. This gave us a realistic view of the property, and Ronan Realty followed up with a clear dossier of comparable properties in the area which gave us a good sense of where we were.
In addition, Ronan Realty sent us, at their own expense, a stager who gave us good preliminary advice on how to arrange the house for both photographs with videos and showings. Ultimately we did not hire the stager, but her work for Ronan Realty is a big asset to the firm’s business dealing.
Marc and Britton Ronan exhibited patience with a setback, namely the fall of several trees in an ice-storm; they gave us good advice on how best to invest in a clean-up. They also gave us good references to workmen, window-cleaners, and other personnel.
The video of the house and the drone-based video of the property as well as the still-photos were of conspicuously high quality, both detailed and expressive but without “hype.” The deployment of these marketing devices was effective.
At all times, we felt that we were working with the realtors: they gave us time and space, and ultimately they felt enough confidence in our efforts and the continuing strength of their participation in the market to raise the asking price in advance of advertising the house and property. Their confidence in us was fully reciprocated by our appreciation of their work.
The purchase and sale agreement was clearly outlined and explained, and the fee clearly stated. All dealings with the Marc and Britton Ronan were pleasant and prompt.
The result of Ronan Realty’s work was startlingly successful. The house and property went on the market on Friday morning in late June and was inked sold in 24 hours, before 10 A.M the following day, full price, no conditions or inspections, and with a very convenient date for closing.
For these reasons, Ronan Realty and Marc and Britton Ronan as realtors have our fullest recommendation: their work is excellent.
Doris & Ross Stafford
We wanted to acknowledge the courteous and professional treatment afforded us by everyone at Prudential Ronan Realty, during our dealings in 2011.
Tom & Joanne Krawczyk
As we finally sit and have a moment to reflect back over the past year, Tom and I realize how much you contributed to our dream to sell our Bondhead property and move North closer to our grandchildren. Your advice and the advice of the stager that sent to us was invaluable. We had a wonderful Christmas in our new home.
Thank you so much for your help.
Carol and Norm
As you know from the time we started thinking about selling our long time home to the time your team was actually marketing it this fall the local real estate market changed drastically. To that we added the fact that we were moving next door and therefore selling to our future next door neighbor’s. You and your team constantly looked out for us on every front and we are very happy with our sale and we believe our future neighbor’s. Thanks to you and Gladys and Jen (our Ronan team) for making all our dealings with you a positive experience.
Best wishes for the New Year
Beverly Yates & Jim Bean
We started working with Marc last year when we called a number of realtors to evaluate our home in the country. Marc was very honest with us about the changes he thought would upgrade our house – even sending his stager over to work with us. He even came back to see how the stager’s visit went – this was all without us even signing with him yet. We made the changes and called him back this spring to have a look — with tears in his eyes he viewed the changes. Needless to say we signed with Marc which means we get his entire team – Gladys, Jen and many others to assist us. Everyone at Coldwell Banker Ronan Realty Brokerage is highly trained, professional, helpful, caring, knowledgeable, efficient, easy to work with and always friendly. Even the photographer was diligent, creative and professional. We joked with Marc that we would like to follow him around for a day just to observe his brilliant and creative way of perceiving situations. Thank you Marc for selling our home – you made it easy for us!
The Chiella Family
Working with Marc and the team at Ronan Realty on our property sale and new purchase has been an amazing experience. This is our 4th property transaction in 10 years and has been by far the most positive one. Marco and his team ensured that we were aware of all the most important items during our country home purchase. Not once did my wife or I get the feeling that we were being rushed into a choice or not given all the facts. Marco and his team took the time to answer all our questions and if they felt we were asking the right questions they brought to our attention. It was a refreshing experience to deal with someone that had your best interests in mind not only during the purchase phase but also the selling phase.
This is when we realised the level of professionalism we were dealing with. Marco was straight to the point and honest through the process of listing our home. The entire team worked like a well oiled machine from start to finish and gained our confidence in their ability to get the job done right from the start. The whole team from home staging, photography, marketing and so on all top notch professionals who are knowledgeable about the industry and what would get us results.
Thank you to the team at Ronan Realty for making our country living dream a reality, we will recommend your services to family and friends for sure.
Bart and Jean Platt – Beeton, Ontario
To Marc and team,
We want to tell you how much we appreciated working with you and your team, to sell our property. We are extremely impressed with your service! Every step of the way we felt supported by you and your team – Jennifer Ronan and Sandra Mawby.
Marc, as you quickly seemed to understand, this was a very emotional step for us to take, after 51 years o 10 Sideroad. The assistance and encouragement we received from you, helped us through this difficult process. Thank you for that! We highly recommend Coldwell Banker Ronan Realty Brokerage as the company to get the job done.
Marc attended my office and consulted with me as to market strategy and pricing. I felt that his experience and advice was valuable and we listed and sold the property for a price that was beyond expectations. The process from start to finish was handled in a professional and timely manner by Marc and his Team at Coldwell Banker Ronan Realty.
Sincerely, Ron and Debbie Totty
Marc, we knew the first day you came to our home; we were going to have a positive experience. You were professional, knowledgeable, approachable and honest. Marc, with your no nonsense, business approach, we signed with you. We soon learned that when we sign with you, we get the entire team: Gladys Craine, Jennifer Pike and many others. The sales team and the office staff were personable, competent and always available to assist us. Everyone at Coldwell Banker Ronan Realty Brokerage is highly trained, professional, helpful, caring, knowledgeable, efficient, easy to work with and always friendly. The service we received was excellent. Coldwell Banker Ronan Realty is known for its reputation, commitment to customer service, advanced technology and network strengths. This was evident from the excellent skill of your stager Michelle
Finnamore , who was wonderful and helped us immensely; to the talented photographer, who was creative and competent in his drone shots and the fabulous video tour. Marc you made a commitment to us that you would take care of us until our property closed and we purchased a new one. You assigned Katherine Moore to assist us in searching for a new home. Katherine was professional, knowledgeable, competent, trustworthy and caring. She went out of her way to find us the right property to meet our needs and she was successful!
Marc your company motto states “To deliver exceptional quality service with integrity to all of our clients in an honest and professional way!” We feel strongly that you and your entire Team not only attained your motto but, went above and beyond resulting in selling our home in “7” daysJ Marc we believe your leadership and expertise is a testament to the service provided by your team. At a time when we were making one of the largest financial decisions in our life, it was comforting to know that we were dealing with your professional team. We would highly recommend your team of professionals to anyone selling or purchasing a property.
We wish you and your team all the best in the future and will certainly call you the next time we are in the real estate market.
Peter and Johanne Haans
When we decided to sell our home the decision on a realtor was an easy one. Marc Ronan of Coldwell Banker helped in the sale of several of our previous homes, and over the years, has become a friend. He and his team, Gladys and Jennifer, are well informed, professional and reliable. With Marc and his team’s help, our house sold in a week for more than the asking price. His knowledge and expertise provided a comfort level and relatively stress free process. We would highly recommend their services to anyone looking for a realtor.
Thank you Marc for your help in making the next chapter of our lives become reality! Your experience and professionalism helped us achieve and surpass our real estate goal.
Jan and Terry Britton
Working with Marc Ronan and his team has been a dream for us while we were selling our property in Caledon and purchasing a new house in Alliston. They made a very difficult process easy and seamless for us! Their knowledge and expertise in the real estate industry is superior to any other real estate agent we had talked to while we were trying to decide who to list our house with. We know we made the right decision in listing with Marc Ronan!
Marc and his team were always available to answer any questions we had at all times (even late on a Sunday evening or early on a weekday morning, they were always there for us!). I truly felt that we were in the hands of professionals when working with Marc and his team and they assisted us with the many preparations we needed to make before putting our house on the market and have continued to provide their support and advice even after their job was done after we sold our property and purchased another with them! I believe Marc and his team went above and beyond the call of duty for us and their service was exceptional.
We would highly recommend Marc Ronan and his team for all your real estate needs!
Jamie Georgeoff and John Naraj
“Coldwell Banker Ronan Realty recently sold our home and we are happy to say that having Marc and his team by our side was an excellent, seamless, stress-free experience! We interviewed several real estate agents before selecting Marc Ronan who outshined the other realtors by far. By choosing Marc to sell our home, we weren’t only hiring one person – we benefited by having Marc’s entire team working for us. No matter what time of day – weekday or weekend – Marc and his team were available and there for us – all phone or e-mail questions/concerns were addressed immediately and although he had multiple listings, we always felt like we were number one. Marc’s experience and strong negotiation skills were instrumental in helping us sell our home quickly and for the right price. Marc and his team got the job done! A BIG thank you to Marc, Gladys, Sandra, Jennifer, Amber and Jenna. John and Jamie”
Steve and Adele
When you engage a professional to do some work on your house, you look for the expertise towards a realistic, achievable plan. You will expect knowledgeable advice, good value and results.
Similarly, when you embark on that much larger venture to buy or sell your home, wouldn’t you expect the same, multiplied several times over?
Seven years ago, we learned the painful lesson of poor real estate decisions. While in the process of building a new home, our last home remained on the market for over a year, with weekly Open House and no offers.
And then……we made a right decision: having worked with Marc before, we called him up to our rescue! With his advice, that home was re-marketed and sold within weeks.
Fast forward to 2017: when it came to selling again this year, it was without question as to which professional we would put our trust in: Marc Ronan and his team at Coldwell Banker Ronan Realty Brokerage.
The process of listing a home is a combined effort between you and your Real Estate Agent: what is the market, who are you appealing to and what do you have to do to capture that market? Marc has the knowledge and experience, has always been honest and realistic with his guidance and advice. He was able to answer all of our questions and concerns. We had a plan!
Details were provided by his Stager, Michelle Finnamore, that he sent at his expense, to provide further advice, right on strategy, towards placement and decor; a truly enjoyable morning!
At no time did we feel pressured by advice provided by Marc or Michelle. It made total sense, easy to accept and follow.
Our job was to do what we could according to the marketing plan, towards creating the product, after which Marc and his team took over to perform their magic, beginning with a video and photos that just blew us away!
When you sell your home, everyone gives you the same supportive line: all it takes is the right buyer then to bring the right Customer…….
Fortunately for us, whenever Marc and his team were involved, we didn’t have to hear that too often! There was immediate activity when we listed, of those ‘right’ Customers, and at a time when the market stabilized, we sold within 5 days, above asking! Now that’s what we call results!
All throughout the process, we received communication and immediate response to our phone calls or emails, from Gladys or other members of Marc’s team.
On the website for Coldwell Banker Ronan Realty Brokerage, there is a slogan: Quality Service with Integrity.
That is exactly what you get. We thank all of you!
In our opinion and experience, if you are looking to sell or buy a home, the professionals that you can put your confidence behind are at Coldwell Banker Ronan Realty Brokerage.
Carlo & Lucy
The Ronan Realty team are easily the best REALTORS® Lucy and myself have worked with. Your entire staff from Sarah at reception to Gladys who held us by our hand through the whole process always made us feel like we were their top priority. Even though we know your team is very busy, they never let us feel that way and all were extremely patient with our questions and issues. Everyone always got back to us very quickly.
The office has a family like atmosphere, and we felt welcome every time we came in or spoke on the phone. It was the little things your office did, like coming out to see us every time we were there, or always finding someone for us to talk to on the phone that made our sale much less stressful.
Our past experiences with other REALTORS® were not nearly as successful, they didn’t protect our interests, or failed to help us when the going got tough. You and your team were there 100% the whole time, looking out for our interests, ensuring a smooth negotiation, and helping us with last minute complications. We felt they earned their commission many times over.
Marc, you are a very knowledgeable of the Tottenham area and its different neighbourhoods. Your knowledge helped us sell our house and support in finding our dream house in the Tottenham area.
Even after the purchase, we would like to stay in touch with you and the team.
I will recommend your office to all my family and friends.
I would like to tell a story about my experience selling my house with Coldwell Banker Ronan Realty. They came into my life at a very stressful time, they were courteous, professional and very knowledgeable. They know how to sell a country property! They gave me peace of mind that I was in good hands and that they could and would find the right buyer for my home. I would like to comment on the team of people at Coldwell Banker Ronan Realty: every encounter with them has been easy, polite and most satisfying. They did find the right buyer at the right price! What more could someone ask for?
I just want to say “Thank You” to the group at Coldwell Banker Ronan Realty for doing such a professional job of selling my home and also for finding me a home in a retirement community.
David & Marilyn Underhill
Bought And Sold A Home In 2019
Marc and his Associates really are the most knowledgeable and experienced Real Estate people in the area. We bought our first house through their firm 16 years ago and have just sold and bought our new home through them. Unsurpassed service at all levels.
John & Cathy Amrein
We would like to thank Marc Ronan for the outstanding job he did recently selling our country property. This was our home for a very long time and Marc walked us comfortably through the stages providing advice at all the necessary junctions. His team was professional and remained easy to work with throughout the entire process. For example, when we needed to reach Marc, he called us back immediately, or when we needed assistance with a decision, he was patient with our thought process and clearly represented our position. From the initial meetings, staging, photos, marketing, viewings, negotiations, and closing; the entire transaction exceeded our expectations.
The incredible team at Prudential in Tottenham is very personable, efficient and always willing to help. I never hesitated to call and there was always a team member there to provide direction. Thank you to all of you.
Jan Hopper & George Kapy
We have worked with Marc on both the purchase and sale of properties and highly recommend his services. He and his team were attentive to our needs as both purchasers and vendors. They were with us through the process from listing to closing. We will definitely contract with Marc again in the future!
Owen and Judy Sneath
We recently sold our home in Adjala. The entire experience has left us pleased with our decision to list with Marc Ronan Realty. Beginning with the suggestions from Marc regarding how to prepare our house for presentation through assistance from Marc’s staging advisor and ending with the detailed explanation of handling the multiple offers we received within 3 days of listing, Marc and his assistant Gladys helped us every step of the way. Both were available by phone or email to answer every question, and provide guidance for every decision. The photographs and web presentation showed our home in the best light. Selling and moving is never an easy time, but with the help of Marc and his team, the selling part was a pleasure.
Jean and Al Hunter
We would also like to thank you and your fantastic staff for guiding us and encouraging us through the process of selling our house. Ronan Realty will most certainly be the realtor that we will recommend to others interested in selling. You came to us highly recommended and we will definitely pass that on. Thanks, again, for all your assistance.
Been dealing with Marc for years now and I would highly recommend Marc to anyone. Marc has a lot of knowledge of the New Tecumseth area and I find him to be honest and reliable Marc just listed my house in Alliston and it sold within a month, very happy with the results.
Connie & Glenn Tainsh
Joan & Jack Colwell
Jack & I would like to say a special “thanks” for the step-by-step process you took us through when selling our house. You all were very patient as we had never sold a house before.
When I think of Ronan Prudential Reality, a few particular words come to mind… professional, astute, knowledgeable, trustworthy and approachable. I recently had to sell my home and downsize to a house in town. This was a potentially traumatic time for my family and I but with the advice and councelling of the efficient team at Ronan Prudential our move went smoothly and problem free. From the excellent service of the stager, to the talented photographer, to the competant and helpful sales team and office staff, the service we received was excellent. I highly recommend this team of professionals to anyone thinking of buying or selling a house in our area.
There are some major milestone that you go through in life, whether it be alone or with your family; buying a house is certainly one of them. There are many things to consider when deciding to move, one of the most important factors is choosing a realtor that you can put your trust and confidence in, knowing that they will help guide you in the right direction. This assures that you are not making a quick decision based on emotion, a home is one of, if not, the largest investment you make. It is essential to have a realtor that not only understands today’s market but also the area that you are looking in and the ins and outs of buying a home. When purchasing homes outside of the GTA there are more things to be aware of such as wells, septic and zoning on the land. Having a realtor that is knowledgeable with the area is an absolute asset. You want to make sure that the realtor you choose is ready to work with you, not leaving time for unanswered questions. Marc Ronan and is team have worked together over the years with many families that I know, leaving all of them with many positive things to say about how thorough, able and knowledgeable his team is. When we made the decision about a year ago that we would be moving, there was no question in my mind that Marc would be our representing agent. Our house is now on the market as of a week ago, and I am sure it won’t be long before it is sold. The team have worked together so well to accommodate all our requests, their guidance and patience are very appreciated and have made this process smooth.
There is a lot of spent time between client and realtor, from phones calls, to emails and text messages. It is always important to remember that as a realtor you live this day in and day out with different individuals but for the client this may only happen once or twice in their lifetime. Patience and communication is key!! Thank you
Graham & Rachel Coward
We would like to thank Marc Ronan and his team for the highly professional and effective job they did in Shepherding us through the sale of our home of 24 years. There was always someone to cheerfully answer our questions, soothe our anxiety and provide knowledgeable advice. Marc’s long experience was very evident and gave us a real sense of confidence that we would have a successful outcome. It has been a pleasure working with Marc, Gladys and all the team.